Refund policy

Refund & Return Policy

We want you to be happy with your purchase. Please review our policy below before placing your order.

Damaged Products

If your product arrives damaged or defective, you may be eligible for a refund or replacement.

To request a refund, please contact us within 48 hours of receiving your order and provide:

• Your order number
• Clear photos or a video showing the damage
• A brief description of the issue

Once we review your request, we will let you know whether it has been approved.

Refunds

Refunds are only available for products that arrive damaged or defective. We do not offer refunds for change of mind, incorrect purchases, or other reasons unrelated to product damage.

If your refund is approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

Returns

If your product arrives damaged, we may request that you return the item before issuing a refund or replacement. We will provide instructions if a return is required.

Products that are not damaged or defective are not eligible for return or refund.

Contact Us

If you have received a damaged or defective product, please contact our customer support team as soon as possible with your order details and evidence of the damage.